Microsoft FastSupport Services
Our comprehensive Support Services are scalable and affordable. They provide a dedicated team of experts to provide support to your IT departments and end users. Our services free up your IT departments valuable time and resource to focus on more strategic projects for your business. Quickly get a resolution to your problem by registering a ticket online or calling one of our Experts direct. Our proactive approach means that you get the most out of your cloud investment and allows for further innovation.
We offer two types of Microsoft FastSupport Services:
Office365 FastSupport Service – Supporting and managing Office365 can be complex. Our Support Service provides a team of Microsoft experts to support your end users directly. This removes the burden of end user support from your IT department and helps maximise your ROI in Office365. Various support levels and response times are available.
Azure FastSupport Service – Azure support from Microsoft via CSP is by email with a 24 hour response SLA. For most companies, this level of support is not adequate. OCSL offers enhanced Support services and our Microsoft Tier 1 Partner status provides peace of mind that your problem will be resolved quickly. Our Support service provides telephone and online support 24x7x365.