30/05/2017
Cathy Hoffman

Global Services. The complexity of an international IT roll-out is far higher than a national one. But with digital eco-systems becoming ever-more global, it's essential to find ways to make international deployment quicker and easier.

    Cathy Hoffman International Partner Manager Make contact

    Risks & Factors affecting global IT roll outs

    #1 Complicated Shipping.  Shipping overseas is slow, complicated and tax inefficient. And with cumbersome paper work and cross-border taxes, it can be time-consuming and expensive.

    #2 Support packages for hardware are usually non-transferable.  So, there’s always the additional headache of figuring out a support package in the local region.

    #3 Long customs delays.  With cross-border security becoming more stringent, shipping in and out of different countries is challenging.   Even shipping between the USA and Canada can present problems.   And missing equipment, is one of the most commonly cited reasons for International IT projects stalling.

    #4 No existing service capabilities in-country.  The IT skills shortage makes it challenging to source the right IT talent in-country, let alone out of it.   So, when getting the right project team in place, it’s critical to work with a trusted supplier with proven capabilities and the right accreditations.

    #5 Cultural differences.  When managing overseas projects, it’s important to understand the working culture as much as the technology.  Not understanding how to effectively manage contractors, colleagues and senior management in different cultures can lead to misunderstandings and delay.

    #6 Managing multiple suppliers in multiple locations.   The time to manage the same roll out across multiple countries and locations, can have massive budget and time implications.  

    How can you successfully streamline international IT deployment?

    Working with an overseas IT partner with established contacts and networks in the region can be one of the most efficient ways to streamline overseas deployment.

    A US retailing giant needed to update Wi-Fi sensors in multiple locations in over 177 different locations in 10 different countries.  They potentially were looking at dealing with multiple distributors across different locations and multiple time zones.  

    But by working with OCSL, and their global services, they have successfully managed to streamline and simplifying this global roll out.   

    And with more efficient management and swift deployment, the initial 2 year deployment schedule is not only on target, it’s likely to come in ahead of schedule.

    OCSL will be attending HPE’s Global Partner Summit from the 5-7 June 2017 in Las Vegas. If you’d like to find out more about OCSL’s International Projects and our global services, please email me via this page.

    Thought piece
    Technology

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