OCSL can increase productivity by 15%.
Thanks to OCSL, we have achieved an improvement in our contact centre over the same period of the previous year when the solution wasn't installed. This has a direct impact on our profitability. In addition we have seen an improvement of 141% in systems performance, plus a 2 fold increase in application processing performance.
Prolog are one of the UK's leading independently owned marketing services and communications companies. The solution implemented by OCSL around rp servers, EVA storage and data protector software delivers improved server performance which has a direct benefit to the contact centres ability to process calls more quickly.
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