OCSL-MS hosting and outsourcing provision delivers a flexible and agile service, specifically designed to help customers align their IT functions to their core business requirements.
We aim to help IT departments free themselves from day to day operational activity to allow them to deliver strategic value back to their business by concentrating on core business interests.
As an Outsourcing and Managed Services provider we benefit from leveraging economies of scale through dedicated facilities, shared services and a wide technical skill base, allowing us to deliver comprehensive and cost effective IT Managed Services, which are cheaper, more flexible, agile and scalable than those which our customers are able to provide in house.
By using OCSL-MS hosting and outsourcing, your business will benefit from an agreed monthly expenditure whilst removing the risks by being deployed in one of our data centre facilities, which are built and maintained to exceed Tier 3 standards.
OCSL-MS will take responsibility for all or part of your IT systems: such as network, firewalls, systems monitoring, backup, hosting and deliver a service up to and including the operating system level, all based on agreed service levels and agreed monthly cost for a fixed number of years.
We deliver on the above through:
Increased Focus
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Clear and Transparent Pricing, through the leveraging of shared infrastructure and technical skills on a defined monthly basis.
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Service Level Agreements, defined, agreed and measured against on a monthly basis.
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Service Delivery Management, providing day to day operational responsibility.
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Vendor management and escalation to ensure customer satisfaction is not compromised.
Improved Process
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Transition Management, using best practice project management methodologies underpinned by our ISO 9001 certification.
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Change Control, imposing a necessary degree of discipline on the way technology is allowed to grow and develop within an organisation.
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Reporting, delivered on a monthly basis to ensure clients are better informed on current service and potential improvements.
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ITIL compliance, delivering industry best practice without the need to train your own staff, employ new systems or adopt new processes.
Wider Skill Base
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Time sharing of resource, provides a wide range of highly skilled individuals available on a 24/7 basis without the need to employ expensive hires, which may not be fully occupied.
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Security, delivered by our ISO 270001 certification with all facilities built and maintained to exceed Tier 3 standards.
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Service Desk, is fully ITIL compliant to ensure best practice processes and procedures are followed.
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Innovation, to ensure continuous improvement and proactive management is delivered on a client’s hosting environment thereby ensuring maximum value is derived from assets.
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Knowledge Management, is collated, stored and utilised on an on-going basis to ensure IT infrastructures are performing in line with business need and OCSL-MS are meeting its obligations.